Salesforce consulting for Philadelphia companies
Most people who call us already own Salesforce and suspect it is not earning what they pay for it. We are a listed AppExchange Consulting Partner working from Malvern, about 25 miles west of Center City.
Four things city engagements almost always turn out to be
Rarely a fresh install. Usually an org with five years of history in it and nobody left who remembers why.
An org that grew sideways
Fields nobody fills, three ways to record the same thing, and reports leadership has quietly stopped opening. Usually the result of five years of small changes rather than one bad decision.
Working alongside your admin
Plenty of city firms already have someone running Salesforce. We are not there to replace them. The common split is that they keep the day-to-day and we take the piece that needs a specialism they were never hired for.
The integration that fails quietly
A sync between Salesforce and the ERP, the finance system or the warehouse that broke months ago and told nobody. Finding these is usually the fastest money we save anyone.
A build somebody else left
Inherited orgs are normal and we do not editorialise about the last firm. We tell you what is there, what is worth keeping and what is costing you, then you decide.
We are not a Center City firm
- Our office is in Malvern, about 25 miles west of Center City
- Most of the work runs remotely, which is how Salesforce work runs anyway
- We will come into the city for the conversations that are better in person
- You deal with the people doing the work, not an account manager
Plenty of firms carry a Philadelphia number and work from somewhere else entirely. We would rather tell you where we sit and let you decide whether it matters.
Start with the org you already have
A free, fixed, one-week look at your Salesforce: licences against actual use, data quality, what is still done by hand, who can see what, and which integrations fail quietly. You get a written, ranked list and no obligation attached to it.
What Philadelphia callers ask first
What does a Salesforce consultant actually do?
Three things, mostly. Works out what your business process really is, including the workarounds nobody documents. Configures Salesforce around that rather than the other way round. Then hands over an org your own people can run without calling anyone. Where it goes wrong is when a consultant does the middle part without the first, which is how you end up with a technically correct system nobody uses.
We already have a Salesforce admin. What would you actually add?
A specialism, not a replacement. An admin keeps the org running day to day and is usually very good at it. What most admins have not been given is time or cover for the deeper Platform work — Flow that replaces manual steps, permission sets doing a profile's job, integrations that fail silently. That is where our bench sits: 38 of our 52 Salesforce certifications are on the Platform competency. Your admin usually knows exactly what is wrong and has not had the room to fix it.
Are you actually in Philadelphia?
No, and we would rather say so than put a city phone number on the page. We are on Swedesford Road in Malvern, roughly 25 miles west of Center City. In practice it changes nothing about how the work runs, because Salesforce work is done in the org rather than in a room — but if you would rather sit down with someone, that is a short drive and we will make it.
Tell us what your Salesforce is doing wrong
An org nobody trusts the data in, a migration that stalled, or a renewal you are not sure you should sign. Describe the symptom and we will tell you what we would look at first.